Sagicor Service Charter
Our Promise to You
Our aim is to deliver exceptional customer service in every interaction with us. We promise:
- To provide you with timely and accurate information to help you make informed decisions in selecting the products and services that meet your needs and financial circumstances.
- To treat all your personal information as private and confidential.
INNOVATION & RELIABILITY
- To provide online systems that allow secure and reliable access to your information.
- To innovate and develop products, services and processes that enhance your experience with us.
- To act fairly and reasonably towards you in a consistent and ethical manner.
- To process any complaint or query fairly and quickly.
- To be compliant with all laws and regulations of the countries in which we operate.
- To explain our products and services simply so that you understand their benefits and how they meet your needs.
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